Account Manager (Technical)
Customer Success Manager | Client Solutions Manager | Business Analyst Sales & Operations

Seasoned professional with over 20 years of experience, adept in driving business growth. Excelled in B2C and B2B sales, consistently surpassing targets and expanding customer base. Seeking to leverage expertise as an Account Manager, with a proven track record in sales strategy execution and client relationship management.

I’m a self-starter who’s initiated, built and sold several successful businesses for profit. I’m a quick learner, and someone who loves being part of a performance driven team whose goal is to get the job done. I thrive in fast-paced environments and am passionate about making a visible impact on a company.

Career Objectives

  • Retaining long-term clients
  • Overcoming sales objections
  • Closing sales
  • Meeting sales goals
  • Ensuring strong overall sales performance

Professional Values

  • Dedicated to ongoing professional growth.
  • Upholding data accuracy and privacy.
  • Empathetic approach to customer success.
  • Committed to driving client success with a focus on creative problem-solving and proactive engagement.

Technical Proficiencies:

  • Microsoft Office
  • Google Workspace
  • CRM Systems

ANALYTICAL PROFICIENCIES:

  • SQL
  • Excel
  • Tableau

positions I am interested in:

Professional Aspirations

My strengths lie in fostering customer relationships, driving loyalty, problem-solving, and embracing innovation. As someone who thrives on setting and achieving objectives while maintaining a strong sense of individuality, I’m well-equipped to contribute to your organization’s success, no matter the role.
SALES
  • Account Manager
  • Sales Manager
  • Technical Account Manager
  • Relationship Manager
  • Customer Success
  • Business Analyst
  • Market Manager
  • Client Solutions
STRENGTHS
  • Driven
  • Resilient
  • Ambitious
  • Independent
  • Competitive
  • Persuasive
  • Goal oriented
  • Collaborative
EXPERTISE
  • Onboarding
  • Customer Retention
  • Managing Churn
  • Mapping Customer Success
  • Building Loyalty
  • Showing Empathy
  • Being Proactive
  • Leadership

PORTFOLIO & DATA PROJECTS

Portfolio

” Data is the new oil. It’s valuable, but if unrefined it cannot really be used. It has to be changed into gas, plastic, chemicals, etc. to create a valuable entity that drives profitable activity; so must data be broken down, analyzed for it to have value.” – Clive Humby

Uber Ride Share Information Dashboard

Uber Ride Share Information Dashboard

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Superstore Data Dashboard

Superstore Data Dashboard

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Company Attrition

Company Attrition

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The Great Golf Debate: PGA vs LIV (Players)

The Great Golf Debate: PGA vs LIV (Players)

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Tableau Projects

Colleagues and Industry Leaders

professional Endorsements

Insights from those who’ve collaborated with me and experienced my professional dedication. These endorsements from colleagues and industry leaders illustrate the positive influence and commitment I bring to every endeavor.

Julie was extremely good at developing relationships with new clients and bringing in new business while giving a high level of customer service to existing customers. She was always very thorough and consistently a leader among the sales people.

Bobby B.

Julie is a focused, independent businesswoman who is energetic, creative and trustworthy. She has a strong work ethic and motivates those around her to do their best.

Betty M.

Julie excels in detail-oriented tasks and meticulous record-keeping, showcasing a unique ability to manage complex projects with precision and efficiency, even under tight deadlines..... she consistently goes above and beyond to solve problems. She's customer-focused, determined, and will persevere until the job is done, regardless of the challenges faced

Julia J.

Julie consistently demonstrated exceptional dedication, intelligence, and creativity in her work. Her ability to think outside the box and come up with innovative solutions to complex problems has been truly impressive....She has a remarkable ability to collaborate and communicate effectively with colleagues at all levels.

Gary P.